Privacy Policy

Effective October 30, 2026

ShowOff ("ShowOff", "we", "us") is an independent service owned and operated by its founder as a sole owner. This policy explains what we collect when you use the ShowOff website (showoffhq.com) and the ShowOff apps for iOS and Android, why we collect it, who we share it with and the choices you have. We do not sell your personal information.

1. Information we collect

Information you give us:

Account details: email address, password (stored only as a secure hash by our sign-in provider) or the Google or Apple account you sign in with.
Profile: name, username, profile photo, bio and the talents you pick.
Date of birth: asked once at sign-up and kept privately — never shown on your profile.
Content: videos, photos, captions, comments, reactions, Golden Buzzers and gifts you send.
Messages you send in chats, groups and channels.
Phone number, if you choose to add one to your profile.
Payment details for Coins, sales or payouts are handled by Stripe; we never see or store your full card number.

Information collected automatically:

Device and log data: device type, operating system, app version, browser type, IP address and approximate location derived from it, and the times you use ShowOff.
Usage data: videos you watch and for how long, what you like, share and search for, and — in the apps — which screens you open and how long you spend on them (kept for 90 days) so we can find where ShowOff is confusing.
A push-notification token for each device where you allow notifications.

2. Find Friends and your contacts

Find Friends is optional. We ask first, and then your device asks for permission to read your contacts. If you agree, the app turns each phone number and email address in your contacts into a scrambled fingerprint (a one-way hash) on your device and sends only those fingerprints to us; names and the rest of your address book are never uploaded. On our servers the fingerprints are scrambled again with a secret key and compared with those of people already on ShowOff, so we can suggest friends and tell you when someone you know joins. You can remove your synced contacts at any time in Settings → Privacy → Remove synced contacts, which also stops other people finding you by your phone number or email.

3. How we use your information

To run ShowOff: create your account, show your profile and posts, deliver messages and notifications, and process Coins, gifts, sales and payouts.
To rank and recommend: decide which videos to show you and rank Stage entries on how the audience reacts.
To keep ShowOff safe: detect spam, fake engagement, impersonation and content that breaks our rules, and enforce our Terms.
To apply age protections based on the date of birth you gave us.
To improve ShowOff: understand which features work, fix bugs and measure whether changes help.
To contact you about your account, security, and — if you haven't opted out — updates about ShowOff.
To meet legal obligations, such as tax records for payouts or responding to lawful requests.

4. Keeping ShowOff safe

We use automated tools as well as human review. Thumbnails of uploaded videos and photos are scanned with Google Cloud Vision SafeSearch to detect nudity and graphic violence, and text such as captions and comments is checked against lists of abusive terms. Content that may break our rules can be hidden while a person reviews it.

Direct messages are private between the people in the conversation. We don't read them, except when someone in the conversation reports it to us or when the law requires it.

5. Browsing without an account

You can watch ShowOff without signing up. To do that, the website and apps create a temporary guest session with a random identifier — it isn't linked to your name or email. Guests can't post, comment or message. Watch history for guests is kept on your own device to avoid repeating videos.

7. Public content

Your username, name, profile photo, bio, followers, posts, comments and Stage results can be seen by anyone, including people who aren't signed in, and may appear in search engines and in links people share. Your email, phone number and date of birth are never shown publicly.

8. Cookies and similar technologies

On the website we use your browser's storage for things that make the site work: keeping you signed in, remembering your choices (like a dismissed banner), avoiding repeat videos, and remembering who shared a link with you so they can be credited when you sign up.

We also use Google Analytics for Firebase to understand how the website is used. Analytics cookies are set only if you choose “Accept” in the cookie notice; if you decline, analytics runs without cookies and can't recognise you across visits. You can change your choice by clearing this site's data in your browser. The website has no advertising cookies.

9. Notifications and emails

If you allow notifications, we send push notifications about activity on your account (for example new followers, comments or Stage results) and occasional reminders. You can turn them off in your device settings or in ShowOff's Settings. Marketing emails include a one-click unsubscribe link.

10. How long we keep information

We keep your account data while your account is active. When you delete your account, we immediately delete your profile, videos, photos, comments, messages in one-to-one chats, followers and following, phone number and contact-matching data. Copies in backups and logs are removed within 30 days. We keep only what the law requires (for example payment and tax records, or material preserved for a lawful request) and a record that the deletion happened. Screen and time-on-screen data is kept for 90 days and analytics data for no more than 14 months.

You can delete your account in the app (Settings → Delete account) or at https://showoffhq.com/delete-account.

11. Security

Information is encrypted in transit and at rest, access is limited to what's needed to run ShowOff, and sensitive fields (such as your date of birth and phone number) are kept out of your public profile. No service can guarantee perfect security, so please use a strong, unique password.

12. Your rights and choices

Wherever you live, you can ask us to:

give you a copy of your personal information, or send it to you in a portable format;
correct information that's wrong;
delete your account and information;
stop or limit certain uses, such as marketing or analytics;
withdraw any consent you've given, like contacts access or notifications.

Many of these you can do yourself in Settings. For anything else, email privacy@showoffhq.com; we reply within 30 days. If you're unhappy with our answer you can complain to the data-protection authority where you live.

13. Children

ShowOff is not for children under 13. If we learn that someone under 13 has an account, we delete it and its data. People aged 13 to 17 (or under the age of majority where they live) may use ShowOff only with a parent's or guardian's consent, and we use the date of birth given at sign-up to apply age-appropriate protections. A parent or guardian can email privacy@showoffhq.com to review or delete their child's data.

14. Where information is processed

ShowOff runs on Google Cloud, and our providers may process information in the United States and other countries. Wherever it's processed, we protect it as this policy describes and rely on our providers' standard contractual safeguards for international transfers.

15. If you live in India, Pakistan or Indonesia

India: in accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, complaints about content on ShowOff or about how we handle your data can be sent to our Grievance Officer, the founder of ShowOff, at grievance@showoffhq.com. We acknowledge every complaint within 24 hours and resolve it within 15 days; content showing nudity, sexual acts or impersonation of the person complaining is removed within 24 hours of the complaint. Pakistan: we operate in compliance with the Prevention of Electronic Crimes Act (PECA) 2016 and the Removal and Blocking of Unlawful Online Content Rules; users and authorities in Pakistan can reach our designated contact at grievance@showoffhq.com, and we act on lawful removal requests within the time the law requires. Indonesia: we process personal data under Law No. 27 of 2022 on Personal Data Protection (UU PDP) and Law No. 19 of 2016 (UU ITE); Indonesian users may access, correct, delete and port their data by contacting privacy@showoffhq.com.

16. Changes to this policy

If we change this policy in a meaningful way we'll tell you in the app or by email before the change takes effect, and update the date at the top of this page.

17. Contact

Privacy questions and requests: privacy@showoffhq.com. Everything else: support@showoffhq.com. Complaints under the regional provisions above: grievance@showoffhq.com.